Thank you for your continued support and patronage.

To ensure that our customers can continue to use our website and various services with greater confidence and security, we will be implementing a system upgrade and maintenance.

This upgrade is a preventive measure designed to strengthen our security standards and improve system stability in response to the evolving information security landscape. As an organization entrusted with personal and sensitive information, we are committed to further enhancing our security measures to protect your valuable information.

Accordingly, access to our web-based services for comprehensive medical checkups and health examinations, including appointments, medical questionnaires, and examination results, will be temporarily suspended until further notice. We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

Please note that no password changes or other configuration changes will be required on your part as a result of this upgrade. Once the services resume, you will be able to use them as usual.

We remain committed to protecting your valuable information and continuously improving the security, convenience, and quality of our services. Thank you for your understanding and continued support.

Procedures and Arrangements During the Temporary Service Suspension

For Customers Who Have Not Yet Made an Appointment

Making an appointment: Appointments can be made by telephone or through the relevant inquiry form.  

For Customers Who Have Already Made an Appointment

Changing or canceling an appointment:Changes and cancellations can be handled by telephone or through the relevant inquiry form.
Completing medical questionnaires:Customers who have not yet completed their medical questionnaires will be asked to do so on the day of their examination using their own mobile device or a device provided at the facility.
Delivery of examination results: Printed examination results will be mailed to customers on a rolling basis. Please note that it may take some time after your examination for your results to be dispatched. We appreciate your patience and understanding.

※If your examination results indicate that prompt medical attention is necessary, we will continue to contact you by telephone or other means, as we have in the past. Please rest assured that such cases will be handled as usual.
※If you have already undergone an examination and would like to view or receive your results, we can arrange individual delivery by post, email, or other means. Please submit your request through the relevant inquiry form.

Contact Information

Telephone Inquiries

Tokyo Midtown Clinic
Tel: 03-5413-0081
Hours: Monday–Friday, 9:00 a.m.–5:00 p.m.
 
Nihonbashi Muromachi Mitsui Tower Midtown Clinic
Tel: 03-3231-2068
Hours: Monday–Friday, 9:00 a.m.–5:00 p.m.

Online Inquiries

Appointments for comprehensive medical checkups and health examinations (self-pay)
https://www.tokyomidtown-mc.jp/inquery/form01_en

Appointments for comprehensive medical checkups and health examinations (covered by health insurance societies or employer subsidies)　
https://www.tokyomidtown-mc.jp/inquery/form02_en

Appointment changes and cancellations
https://www.tokyomidtown-mc.jp/inquery/form04_en

Pre-Consultation/Post-Consultation Inquiry Form
https://www.tokyomidtown-mc.jp/inquery/form16_en

Frequently Asked Questions (Q&A)